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Darlington Building Society: Savings reviews

4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12415)

In branch service review

5
I enjoy DBS and have done for many years. Reviewed on: 16th April 2025

In branch service review

5
Happy with service and staff lovely. Reviewed on: 15th April 2025

In branch service review

5
Really friendly welcoming staff Karen was super helpful and explained everything well. Reviewed on: 15th April 2025

In branch service review

5
Competitive interest rates, Too much delay at Darlington office not enough staff. Very good service at Barnard Castle and Northallerton Branches. Reviewed on: 15th April 2025

In branch service review

5
Always friendly and helpful staff treated us with respect and explained every stage of the proceedings. Reviewed on: 15th April 2025

In branch service review

5
All good exceptional friendly staff. Reviewed on: 15th April 2025

In branch service review

5
Local, Friendly, good advice and convenient a branch to go to and online. Reviewed on: 15th April 2025

In branch service review

4
Experience was good always room to improve. Reviewed on: 15th April 2025

In branch service review

5
Good. Martin was friendly and helpful. Reviewed on: 15th April 2025

In branch service review

5
Personal and efficient service. Only improvement could be to have more branches. Reviewed on: 15th April 2025

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