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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12463 reviews)

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4.90

Based on 12,463 reviews, last reviewed 8th May 2026

62% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

Every little helps

Pleased to support local business,who inturn supports the local community. Reviewed on: 16th April 2025

Opening an ISA

Initially I found the website to open the account a bit ‘clunky’ but follow up was great. Reviewed on: 16th April 2025

Very helpful and knowledgeable staff help to get the...

Very helpful and knowledgeable staff help to get the best savi gs deal and have helped me to invest in ISAs Reviewed on: 16th April 2025

Excellent customer service by phone and in branch

Excellent customer service by phone and in branch Reviewed on: 16th April 2025

Friendly and helpful staff.

Friendly and helpful staff. Welcoming atmosphere Reviewed on: 16th April 2025

Customer services

Very helpful nothing a problem always smiling and cheerful always recommending to friends Reviewed on: 16th April 2025

The online application was very easy

The online application was very easy and the website actually worked first time. Reviewed on: 16th April 2025

I got the ISA I requested

I got the ISA set up as expected. Also I got a phone call/voice mail to call so I did but got to a person not at the Darlington office who provided me the details I requested. However this did not get passed on to the Darlington as they still called me. Reviewed on: 16th April 2025

Faultless

Great counter staff, very welcoming, good call centre and knowledgeable. Reviewed on: 16th April 2025

Barnard Castle Branch

Very pleasant staff & and very good advice Reviewed on: 16th April 2025

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