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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.87 (12493 reviews)

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4.87

Based on 12,493 reviews, last reviewed 6th Jul 2026

80% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Bishop Auckland branch are amazing. Lynn and Jas were so welcoming in branch they made the whole experience easy and explained everything to me and my father in detail. It’s lovely to se... Read more Reviewed on: 6th July 2026

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Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12493)

The branch i use is excellent.

The branch i use is excellent. The staff are very friendly and extremely knowledgeable about all the services/accounts on offer. I find it to be a very pleasant experience when I need to visit the branch. It's a lot better than having to do business on line. Reviewed on: 16th April 2025

Always very friendly service and informative.

Always very friendly service and informative. Reviewed on: 16th April 2025

Easy to open ISA with best market rate

Easy to open ISA with best market rate Reviewed on: 16th April 2025

Friendly and knowledgeable statf

Friendly and knowledgeable in branch Reviewed on: 16th April 2025

Good savings products but customer service excellent...

Good savings products but customer service excellent through to one person who can help you with everything Reviewed on: 16th April 2025

Great Service

Staff are always very friendly and nothing is a bother. Great service Reviewed on: 16th April 2025

A helpful and friendly organisayion

Staff extremely helpful at both the local branch and on the internet helpline. Compared to many banks The Darlington BS gives the impression of an organisation that deems it a privilege to handle your finances. Reviewed on: 16th April 2025

Outstanding savings advice.

I was given outstanding advice and guidance with online access to my account. Your employee understood exactly what my needs were and I have been grateful ever since. Next time I am going to be guided through the next stage. Reviewed on: 16th April 2025

Lovely staff always willing to help .

Lovely staff always willing to help . Good advice . Reviewed on: 16th April 2025

Helpful staff

Always found staff helpful in branch whenever had occasion. Very considerate when dealing with my mother’s estate. online account easy to manage. Reviewed on: 16th April 2025

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