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Darlington Building Society: Savings reviews

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4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
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Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12415)

Friendly, courteous and knowledgeable staff

5
Friendly, courteous and knowledgeable staff, always with a smile. We have been members since the 70's and also opened accounts for our grandsons. Reviewed on: 16th April 2025
Kenneth J's avatar
Kenneth J

We went into our local branch in guisborough all the...

5
We went into our local branch in guisborough all the staff are 1st class we wanted some advice on the savings accounts we came out of the meeting with all the information required 2 very satisfied customers Reviewed on: 16th April 2025
Janice Chirnside 's avatar
Janice Chirnside

Stockton branch..

5
The staff are always pleasant and helpful in the Stockton branch. They are very knowledgeable about their products. Reviewed on: 16th April 2025
CT's avatar
CT

Competitive rates and easy online set up.

5
Competitive rates and easy online set up. Would be better if transactions showed up immediately or within a couple of hours - just a little worrying having to wait until the next day! Reviewed on: 16th April 2025
C E M's avatar
C E M

excellent service

5
Very helpful and knowledgeable staff a pleasure to visit the branch in bishop Auckland Reviewed on: 16th April 2025
Kevin S's avatar
Kevin S

Benefits of having a Branch and Internet choice.

5
It is so nice to be able to go into a branch and have human interaction at times, as well as an excellent online service. Staff are always helpful and professional. Reviewed on: 16th April 2025
Keith F's avatar
Keith F

Good but better rates elsewhere

3
OK if you want a basic savings account, but much better rates available elsewhere. Reviewed on: 16th April 2025
Whenidream's avatar
Whenidream

In branch service review

5
Loyalty to the DBS comes from the branch network and the access to friendly customer staff - long may it last. Reviewed on: 16th April 2025

In branch service review

5
Great customer service always a smile very helpful. Reviewed on: 16th April 2025

In branch service review

4
Needs to be a sign on the front door to say we have a side door. Reviewed on: 16th April 2025

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