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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12463 reviews)

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4.90

Based on 12,463 reviews, last reviewed 8th May 2026

62% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

Interest Rates

Haven't used Darlington Building Society in a long while due to their poor interest rates. Reviewed on: 16th April 2025

Easy to open ISA account, good rates

Easy to open ISA account with competitive interest rate. Good communication and easy to fund account with debit card payment. Reviewed on: 16th April 2025

Staff were very friendly and professional but the pr...

Staff were very friendly and professional but the printers in branch were t working and the account opening process took much longer than anticipated Reviewed on: 16th April 2025

Review of Darlington Building Society

Good local Building Society. High Street Branches with helpful staff Reviewed on: 16th April 2025

Providing an excellent service to the local community.

Providing an excellent service to the local community. Competitive rates and friendly helpful staff at Guisborough Reviewed on: 16th April 2025

Cash ISA

Opened cash ISA recently with Darlington, and the online banking portal is easy to use. An app would be nice in future - but I guess not totally necessary given the intended frequency of payments in/out of these sorts of accounts. Reviewed on: 16th April 2025

Always very helpful and friendly

Always very helpful and friendly in the yarm branch its a pleasure to go in there Reviewed on: 16th April 2025

Staff are always very helpful.

Staff are always very helpful. They provide answers to queries promptly. Reviewed on: 16th April 2025

A very good experience.

A very good experience. Tend to use online access but when I do go into Northallerton Branch, they are always helpful and efficient. Reviewed on: 16th April 2025

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