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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.87 (12493 reviews)

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4.87

Based on 12,493 reviews, last reviewed 6th Jul 2026

80% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Bishop Auckland branch are amazing. Lynn and Jas were so welcoming in branch they made the whole experience easy and explained everything to me and my father in detail. It’s lovely to se... Read more Reviewed on: 6th July 2026

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Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12493)

Good services for many years

Held Special Occasion savings accounts for many years as well as Bonds and ISAs - always competitive and good service. Staff in branches at Northallerton and Bishop Auckland are always helpful and friendly. Reviewed on: 16th April 2025

Very helpful and imformative staff.

Very helpful and imformative staff. Also the emails keep members up to date with the latest changes and rules. I love having a book recording my transactions. Reviewed on: 16th April 2025

Re investing a maturing ISA

Helpful and knowledgeable and great to deal with when re investing a maturing ISA. Reviewed on: 16th April 2025

Full marks to Bishop Auckland

Whenever I go in to deposit cash into my savings account the staff are always friendly and interested and particularly lately have managed any queues very well. The branch in Bishop Auckland is very well presented both inside and out and I like to support local businesses when I can. Reviewed on: 16th April 2025

Local branches

Great to have local branches and helpful,friendly knowledgeable staff Reviewed on: 16th April 2025

Feel like you matter

Popping in to my local branch feels like you matter, your savings matter. I will.be opening a new savings account for my son. Reviewed on: 16th April 2025

I visited the Barnard Castle branch twice with my tw...

I visited the Barnard Castle branch twice with my twin babies to open their savings accounts. The staff were patient and accommodating. I also telephoned the main number with a query, I quickly got through to a very helpful real life person, they talked me through the process of setting up the internet banking and stayed on the line to make sure I managed. Reviewed on: 16th April 2025

The personal touch

Attended to very quickly in the branch and treated with respect thus making me feel valued. Reviewed on: 16th April 2025

Held my saving account since I was a teenager.

Held my saving account since I was a teenager. I’m now in my forties and been going to the same branch in Guisborough ever since. The staff are friendly and very knowledgeable. I look forward to my visits. Reviewed on: 16th April 2025

Great value to the community .

DBS is a local building society, and closely situated in Darlington which is beneficial for the local community . Much valued by the local people living here Reviewed on: 16th April 2025

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