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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12463 reviews)

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4.90

Based on 12,463 reviews, last reviewed 8th May 2026

62% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

ISA account

I opened a ISA account and it was seamless experience and also the transfer of funds was easy. Reviewed on: 16th April 2025

LOCAL BRANCH

Local branch if needed if you cant use internet Reviewed on: 16th April 2025

Easy to access and interest rate good for 2 yr...

Easy to access and interest rate good for 2 yr Reviewed on: 16th April 2025

I have always found Darlington products competitive.

I have always found Darlington products competitive. And customer service first class Reviewed on: 16th April 2025

Darlington building society offers competitive rates

Darlington building society offer competitive savings rates, it is great that withdrawn accounts can still be used and the rates they offer stay inline with accounts that can still be opened. The staff are friendly, helpful, knowledgable and remember me when I go in. Having a passbook is also an added bonus as I can see my investments growing without having to log on Reviewed on: 16th April 2025

Always helpful and friendly staff.

Always helpful and friendly staff. Very accessible in the branch and availability on line. Competitive rates of interest and a variety of options.8 Reviewed on: 16th April 2025

Just awesome service in a age of poor service

Just awesome service in a age of poor service Reviewed on: 16th April 2025

Friendly efficient and helpful staff.

Friendly efficient and helpful staff. Especially appreciated their guidance when dealing with my wifes holdings following her passing. Good selection of ISA packages, interest rates not the highest available but good enough to maintain customer confidence. Reviewed on: 16th April 2025

Staff very helpful

Staff very helpful and pleasant.They went through all the different accounts suitable for me Reviewed on: 16th April 2025

Each time we’ve needed support the staff in the Dar...

Each time we’ve needed support the staff in the Darlington branch have been both effective and efficient; nothing troubles them. Reviewed on: 16th April 2025

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