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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.87 (12493 reviews)

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4.87

Based on 12,493 reviews, last reviewed 6th Jul 2026

80% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Bishop Auckland branch are amazing. Lynn and Jas were so welcoming in branch they made the whole experience easy and explained everything to me and my father in detail. It’s lovely to se... Read more Reviewed on: 6th July 2026

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Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12493)

Great service friendly staff and very helpful.

Great service friendly staff and very helpful. The opening hours suit me perfect Reviewed on: 17th April 2025

Opened a ISA online Simple’s process

Opened a ISA online Simple’s process Reviewed on: 17th April 2025

All round good egg..

Good competitive rates, excellent customer service friendly reception areas. Community centred, user friendly Reviewed on: 17th April 2025

Only a phone call away

Only a phone call away Darlkngton staff are helpful , provide advice in an efficient & polite manner Reviewed on: 17th April 2025

Easy to open regular saver.

Easy to open regular saver. Quick to set up. Reviewed on: 17th April 2025

Restricting branch opening times is never a good thing.

Restricting branch opening times is never a good thing. For the working people of Yarm, Eaglescliffe and Ingleby Barwick, closing the Yarm branch on a Saturday makes access to your accounts impossible. So frustrating! Reviewed on: 17th April 2025

always receive a great service from darlo

always receive a great service from darlo Reviewed on: 17th April 2025

Helpful staff at an emotional time

After loosing my Mum I went to DBS to process her accounts. They were very helpful both at the initial meeting and explaining the process and also at the point where we had received probate and helped us move the r money from the old accounts Reviewed on: 17th April 2025

Friendly and knowledgeable staff

Friendly and knowledgeable staff Reviewed on: 17th April 2025

Excellent staff always willing to help very friendly

Excellent staff always willing to help very friendly Reviewed on: 17th April 2025

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