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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,463 reviews, last reviewed 8th May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026
Kay's avatar
Kay

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

In branch service review

5
Opening hours aren't that ideal for this member. Wednesday is a real loss. Reviewed on: 4th April 2025

In branch service review

5
I would have liked a pass book. Helpful and friendly staff. Reviewed on: 4th April 2025

In branch service review

5
Easy to follow and helped when I asked questions would defiantly recommend. Reviewed on: 4th April 2025

In branch service review

5
Helpful and explaining all options to us. Reviewed on: 4th April 2025

In branch service review

5
The young lady was very helpful and explained everything clearly in language that was easy to follow. Reviewed on: 4th April 2025

In branch service review

5
very friendly and informative. I don't think anything could be improved. Reviewed on: 4th April 2025

In branch service review

5
Excellent information transferred to me Jasmine was pleasant and informative very easy to understand. Reviewed on: 4th April 2025

In branch service review

5
Customer happy with service however taking funds out due to no interest paid monthly on the ISA. Reviewed on: 4th April 2025

In branch service review

5
Nice branch, good location. Happ, good customer service. Would like more notice on interest rates. Reviewed on: 4th April 2025

Great local building society, who I trust

5
Great local building society, who I trust with my money. Reviewed on: 3rd April 2025
Vicky's avatar
Vicky

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