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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Great local building society, who I trust

5
Great local building society, who I trust with my money. Reviewed on: 3rd April 2025
Vicky's avatar
Vicky

Opened account online very easily.

5
Opened account online very easily. Very simple user screens, and on the one question I had about the welcome email and first login, the member of staff I dealt with on the phone was very helpful. Reviewed on: 3rd April 2025
Rachel D's avatar
Rachel D

Always found the staff very helpful and knowledgeable

5
Always found the staff very helpful and knowledgeable Reviewed on: 3rd April 2025
Julie 's avatar
Julie

In branch service review

5
Very friendly and informative. Excellent customer service and good laugh. Reviewed on: 3rd April 2025

In branch service review

5
Good experience, items clearly experienced. Reviewed on: 3rd April 2025

In branch service review

5
The service I always receive here is always first class. I would always recommend to people the friendly and efficient service advice and hep I have always received and had especially during very difficult personal circumstances. Thank you. Reviewed on: 3rd April 2025

Simon McCabe was so very helpful and patient in gui...

5
Simon McCabe was so very helpful and patient in guiding me through the online opening of my ISA Reviewed on: 2nd April 2025
Colin K's avatar
Colin K

In branch service review

5
I'm satisfied with the way things are. Reviewed on: 2nd April 2025

In branch service review

5
Nice and clear, Simple and pleasant. Reviewed on: 2nd April 2025

In branch service review

5
Good experience, helpful staff and delighted to be able to come to open office and not online!! Bring back the passbook please. Easier to see interest on for tax returns. Reviewed on: 2nd April 2025

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