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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Pleasant experience, all explained well, great customer service. Reviewed on: 2nd April 2025

In branch service review

5
Friendliness, Knowledge of products, helpfulness. Superb in every way. Reviewed on: 2nd April 2025

In branch service review

5
Would like a passbook or a little card instead of a certificate easier to look after. Reviewed on: 2nd April 2025

In branch service review

5
The Online platform is not user friendly. Reviewed on: 2nd April 2025

In branch service review

5
Nice Friendly staff, Simply No problems. Reviewed on: 2nd April 2025

In branch service review

5
Only come twice a year , Always helpful. Reviewed on: 1st April 2025

In branch service review

5
Chantell was really helpful and explained everything fully so I understood and helped to move other ISA's from my bank too which I didn't know I could do. Thank you. Reviewed on: 1st April 2025

In branch service review

5
Seen more of a presence in the banking hall. The staff are Lovely. A desk just for enquiry. Reviewed on: 1st April 2025

In branch service review

5
Seen better rates in most places. 4.4% yr ISA, Charter 4.5%, Skipton 4.25% but great customer service. Reviewed on: 1st April 2025

In branch service review

5
Face to face, Personal service, Friendly. Reviewed on: 1st April 2025

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