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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Charley was very helpful and approachable. Reviewed on: 31st March 2025

In branch service review

5
Friendly, helpful staff and local. Reviewed on: 31st March 2025

In branch service review

5
Very friendly, informative and easy to understand. Reviewed on: 31st March 2025

In branch service review

5
Lovely, pleaseant service and very helpful. Reviewed on: 31st March 2025

In branch service review

5
On time, friendly and professional. Reviewed on: 31st March 2025

In branch service review

5
You took me by surprise when long-standing fixed rate account was shifted to a variable at lower interest rate. And you have surprised me again with news of investment certificates instead of passbooks. Reviewed on: 31st March 2025

EVERYTHING WAS SIMPLE AND STRAIGHT FORWARD

5
EVERYTHING WAS SIMPLE AND STRAIGHT FORWARD Reviewed on: 31st March 2025
NEIL S's avatar
NEIL S

Great place to visit

4
Very friendly and helpful good to visit. Especially when putting money in for our granddaughters and to see what is going on in the bank as well. Reviewed on: 31st March 2025
Barbara J's avatar
Barbara J

Simon was very kind and patient talking me through...

5
Simon was very kind and patient talking me through the process of setting up online banking Reviewed on: 31st March 2025
Hilary 's avatar
Hilary

Great service from Simon McCabe

5
Great service from Simon McCabe - local customer support on a phone line Reviewed on: 31st March 2025
Jeff 's avatar
Jeff

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