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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Good service.

4
Good service. Friendly staff. Competitive products. Reviewed on: 31st March 2025
Jeff F's avatar
Jeff F

Great service

5
I am in the third year of a three year ISA which has given a top rate. The communications from Darlington BS keep me well informed and I have updated my savings with added interest annually. The staff are friendly, knowledgeable, efficient and informative Reviewed on: 30th March 2025
John M's avatar
John M

In branch service review

5
Easily explained with no technical jargon. Reviewed on: 29th March 2025

In branch service review

5
Very pleasant and very helpful. Nothing was too much trouble, also very patient. Reviewed on: 29th March 2025

In branch service review

5
Quick easy process, just how I like it. Reviewed on: 29th March 2025

In branch service review

5
All members of staff at this branch are always friendly, helpful and always can't do enough for you. Reviewed on: 29th March 2025

In branch service review

5
Walked in off the street and everyone was so helpful. Someone always answers the phone. Moving all of my money in. Always someone to talk to. Reviewed on: 29th March 2025

In branch service review

5
Explained everything very well to me. Reviewed on: 29th March 2025

In branch service review

5
Clearly explained and cash ISA transferred easily. Reviewed on: 29th March 2025

In branch service review

5
Staff always helpful. Open on a Saturday please. Reviewed on: 29th March 2025

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