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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Local branch, not many other companies supporting local branches with many closing down. Reviewed on: 29th March 2025

In branch service review

5
Bring back the passbooks. Don't close the Redcar branch - I need face-to-face contact as I have no internet. Reviewed on: 29th March 2025

In branch service review

5
I am very pleased investing and with my investments with the Darlington this time very disappointed I will not get a passbook for my reinvested ISA. Reviewed on: 29th March 2025

In branch service review

5
Like the use of passbooks so that I can keep track of my savings. Not a fan of online accounts. Reviewed on: 29th March 2025

In branch service review

5
The staff are excellent and very helpful. Reviewed on: 29th March 2025

In branch service review

3
Never received email until after bond had matured. Reviewed on: 29th March 2025

In branch service review

5
Everything was fine, very professional and polite. No changes needed. Reviewed on: 29th March 2025

In branch service review

5
Sorted out fast, and very helpful. Reviewed on: 29th March 2025

In branch service review

5
Professional and friendlys staff. Good knowledge of products. Reviewed on: 29th March 2025

In branch service review

5
Friendly, helpful and professional. Reviewed on: 29th March 2025

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