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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Local with friendly, informative staff. Reviewed on: 29th March 2025

In branch service review

5
Excellent service, really friendly staff everytime. Reviewed on: 29th March 2025

In branch service review

5
Local with high street branches. Reviewed on: 29th March 2025

In branch service review

5
From making the telephone appointment and a warm welcome on arrival at Bishop Auckland branch to our appointment with Jasmine, we have had everything thoroughly explained in a knowledgeable and friendly manner. Reviewed on: 29th March 2025

Good local Building Society

5
High street branches. Easy to use online Reviewed on: 29th March 2025
DougH's avatar
DougH

initial issues but resolved

4
there were some website issues to opening the account but customer service was helpful. love the user interface as is big font and well designed Reviewed on: 29th March 2025
nono's avatar
nono

In branch service review

4
Entrance says 'come on through' but there is no clear info of how to (and in fact you can't)!. Reviewed on: 28th March 2025

In branch service review

4
Happy to support a local institution. Reviewed on: 28th March 2025

In branch service review

5
Easy to speak to a helpful person. Reviewed on: 28th March 2025

In branch service review

5
The best thing is the option to have a face-to-face meeting to open new accounts. Reviewed on: 28th March 2025

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