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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Local, mutual, community support. Being able to open accounts at head office is a huge bonus. Reviewed on: 28th March 2025

In branch service review

5
Well informed of all product information available by Vicky and we were satisfied by her service and personality. Reviewed on: 28th March 2025

In branch service review

5
After visiting the Building Society, we found it a relaxing atmosphere. Vicky our customer service representative was very friendly and knowledgeable. Reviewed on: 28th March 2025

In branch service review

5
A lovely welcoming face-to-face experience conducted by friendly, knowledgeable member of staff. Reviewed on: 28th March 2025

In branch service review

5
Vicky was so patient and helpful. Reviewed on: 28th March 2025

In branch service review

1
My account was due to mature on 28/02. The letter from the Society was dated 24/02, even if my response was immediate there waas no way that the response of reinvestment paperwork would be implemented by 01/03. Reviewed on: 28th March 2025

In branch service review

4
Friendly, knowledgeable staff. Local office. Reviewed on: 28th March 2025

In branch service review

5
Like the friendly staff, so helpful, nothing is too much trouble. Reviewed on: 28th March 2025

In branch service review

5
I had a very pleasant experience with Natalie in Darlington today. She was extremely helpful. Reviewed on: 28th March 2025

Great Service

5
Always great service, friendly, helpful staff both in branch and over the phone. Simple easy to use, website. Makes it easy to do online money transfers etc. Would definitely recommend Darlington Building Society. Reviewed on: 28th March 2025
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Legend

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