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Darlington Building Society: Savings reviews

4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12415)

Opened a savings account on line and had a query.

5
Opened a savings account on line and had a query. Went into the branch and was treated vey professionally. Query sorted in no time. Didn't feel I was wasting anyone's time. Reviewed on: 27th March 2025

G ood rates n very friendly asked me all about fina...

5
G ood rates n very friendly asked me all about finance ie mortgage savings ect Reviewed on: 27th March 2025

Friendly staff quick and efficient and knowledgeable...

5
Friendly staff quick and efficient and knowledgeable always go above and beyond for a great experience customer focused Reviewed on: 27th March 2025

Have saved with DBS for many years,their interest ra...

5
Have saved with DBS for many years,their interest rates are one of the best on offer. Reviewed on: 27th March 2025

Continuous excellence!

5
I have been with the DBS for over forty years, using several branches. A consistent theme is the excellent customer service. It is engaging but not intrusive. Staff go out of their way to help customers. Reviewed on: 27th March 2025

Staff are always very friendly and helpful

5
Staff are always very friendly and helpful Reviewed on: 27th March 2025

Its local and staffed by good people.

5
Its local and staffed by good people. Reviewed on: 27th March 2025

Very helpful and efficient staff

5
Very helpful and efficient staff Reviewed on: 27th March 2025

Branches with staff.

5
Branches with staff. In person service. Reviewed on: 27th March 2025

Great branch service

5
Great branch service with good advice. Reviewed on: 27th March 2025

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