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Darlington Building Society: Savings reviews

4.87
Based on 12,496 reviews, last reviewed 7th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

As always very friendly and efficient. As always very friendly and efficient. Nothing is a bother Reviewed on: 7th July 2026
Judy B's avatar
Judy B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12496)

In branch service review

5
Clearly explained and cash ISA transferred easily. Reviewed on: 29th March 2025

In branch service review

5
Staff always helpful. Open on a Saturday please. Reviewed on: 29th March 2025

In branch service review

5
Local branch, not many other companies supporting local branches with many closing down. Reviewed on: 29th March 2025

In branch service review

5
Bring back the passbooks. Don't close the Redcar branch - I need face-to-face contact as I have no internet. Reviewed on: 29th March 2025

In branch service review

5
I am very pleased investing and with my investments with the Darlington this time very disappointed I will not get a passbook for my reinvested ISA. Reviewed on: 29th March 2025

In branch service review

5
Like the use of passbooks so that I can keep track of my savings. Not a fan of online accounts. Reviewed on: 29th March 2025

In branch service review

5
The staff are excellent and very helpful. Reviewed on: 29th March 2025

In branch service review

3
Never received email until after bond had matured. Reviewed on: 29th March 2025

In branch service review

5
Everything was fine, very professional and polite. No changes needed. Reviewed on: 29th March 2025

In branch service review

5
Sorted out fast, and very helpful. Reviewed on: 29th March 2025

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