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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12464 reviews)

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4.90

Based on 12,464 reviews, last reviewed 9th May 2026

61% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Easy access with Darlingtonline.

I have a number of accounts with DBS from instant access to fixed rate bonds. I like the way I can do all my transactions via Darlingtonline, the online service. Reviewed on: 28th March 2025

Excellent customer service

Staff are helpful, knowledgable and professional. Customer service is always excellent both in person and on the phone. Reviewed on: 28th March 2025

Transfering our ISA.

We needed advice regarding transfering our ISA.The staff at the Stockton branch were all very friendly knowlegable and professional which gave us great confidence that our money would be safe.The process of transfering our ISA's was very easy ,Kerry our adviser was very approachable and we felt she knew everything we needed. Reviewed on: 28th March 2025

Satisfied customer.

My husband and I have been savers/borrowers since 1979. Throughout our early years as mortgage payers the building society has been exemplary in their dealings with us and even went out of their way to help us through a particularly hard time. The staff are always friendly and welcoming. Thank you Darlington Building Society for your past and continued help and service to us. Reviewed on: 28th March 2025

Friendly face to face local shop service with conven...

Friendly face to face local shop service with convenient opening times, savings rates are good with variety of accounts suitable for everyone and most importantly for me personally a good old passbook Reviewed on: 28th March 2025

Have used the Society for years and found them to be...

Have used the Society for years and found them to be excellent. Reviewed on: 28th March 2025

Great service

Have ben with them for many years. .Always excellent service throughout that time.. Thanks to all;. Reviewed on: 28th March 2025

very helpful and pleasant staff.

very helpful and pleasant staff. always a warm welcome in branch. Reviewed on: 28th March 2025

Excellent customer care

Enjoyable experience every time I visit my branch. Friendly welcome and very knowledgeable about all their products. Reviewed on: 28th March 2025

Good range of savings accounts.

Good range of savings accounts. Very friendly staff always willing to help & advise. Reviewed on: 28th March 2025

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