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Darlington Building Society: Savings reviews

4.87
Based on 12,496 reviews, last reviewed 7th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

As always very friendly and efficient. As always very friendly and efficient. Nothing is a bother Reviewed on: 7th July 2026
Judy B's avatar
Judy B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12496)

In branch service review

5
Professional and friendlys staff. Good knowledge of products. Reviewed on: 29th March 2025

In branch service review

5
Friendly, helpful and professional. Reviewed on: 29th March 2025

In branch service review

5
Local with friendly, informative staff. Reviewed on: 29th March 2025

In branch service review

5
Excellent service, really friendly staff everytime. Reviewed on: 29th March 2025

In branch service review

5
Local with high street branches. Reviewed on: 29th March 2025

In branch service review

5
From making the telephone appointment and a warm welcome on arrival at Bishop Auckland branch to our appointment with Jasmine, we have had everything thoroughly explained in a knowledgeable and friendly manner. Reviewed on: 29th March 2025

Good local Building Society

5
High street branches. Easy to use online Reviewed on: 29th March 2025

initial issues but resolved

4
there were some website issues to opening the account but customer service was helpful. love the user interface as is big font and well designed Reviewed on: 29th March 2025

In branch service review

4
Entrance says 'come on through' but there is no clear info of how to (and in fact you can't)!. Reviewed on: 28th March 2025

In branch service review

4
Happy to support a local institution. Reviewed on: 28th March 2025

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