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Darlington Building Society: Savings reviews

4.87
Based on 12,496 reviews, last reviewed 7th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

As always very friendly and efficient. As always very friendly and efficient. Nothing is a bother Reviewed on: 7th July 2026
Judy B's avatar
Judy B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12496)

In branch service review

5
Easy to speak to a helpful person. Reviewed on: 28th March 2025

In branch service review

5
The best thing is the option to have a face-to-face meeting to open new accounts. Reviewed on: 28th March 2025

In branch service review

5
Local, mutual, community support. Being able to open accounts at head office is a huge bonus. Reviewed on: 28th March 2025

In branch service review

5
Well informed of all product information available by Vicky and we were satisfied by her service and personality. Reviewed on: 28th March 2025

In branch service review

5
After visiting the Building Society, we found it a relaxing atmosphere. Vicky our customer service representative was very friendly and knowledgeable. Reviewed on: 28th March 2025

In branch service review

5
A lovely welcoming face-to-face experience conducted by friendly, knowledgeable member of staff. Reviewed on: 28th March 2025

In branch service review

5
Vicky was so patient and helpful. Reviewed on: 28th March 2025

In branch service review

1
My account was due to mature on 28/02. The letter from the Society was dated 24/02, even if my response was immediate there waas no way that the response of reinvestment paperwork would be implemented by 01/03. Reviewed on: 28th March 2025

In branch service review

4
Friendly, knowledgeable staff. Local office. Reviewed on: 28th March 2025

In branch service review

5
Like the friendly staff, so helpful, nothing is too much trouble. Reviewed on: 28th March 2025

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