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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
We just love the personal service!. Reviewed on: 27th March 2025

In branch service review

5
Very friendly, polite staff. Very helpful and informative. Reviewed on: 27th March 2025

In branch service review

5
Always very good experience. Staff so helpful and friendly and go out of their way to help. Reviewed on: 27th March 2025

In branch service review

5
Very warm and friendly. Really appreciate the customer service across the different branches I have been to. Reviewed on: 27th March 2025

In branch service review

5
Quick to open ISA and staff covered everything clearly. Reviewed on: 27th March 2025

In branch service review

5
First class service always received. Reviewed on: 27th March 2025

In branch service review

5
Very helpful and clearly explained. Reviewed on: 27th March 2025

In branch service review

5
Helpful and answered all of my questions so I could understand. Reviewed on: 27th March 2025

In branch service review

5
Louise helped enormously! Staff great and lots of good advice. Reviewed on: 27th March 2025

In branch service review

1
Opening hours are appalling and very poor customer service. Some people still work Monday to Friday so how are they expected to come into branch. Reviewed on: 27th March 2025

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