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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12415)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
The best thing is the option to have a face-to-face meeting to open new accounts. Reviewed on: 28th March 2025

In branch service review

5
Local, mutual, community support. Being able to open accounts at head office is a huge bonus. Reviewed on: 28th March 2025

In branch service review

5
Well informed of all product information available by Vicky and we were satisfied by her service and personality. Reviewed on: 28th March 2025

In branch service review

5
After visiting the Building Society, we found it a relaxing atmosphere. Vicky our customer service representative was very friendly and knowledgeable. Reviewed on: 28th March 2025

In branch service review

5
A lovely welcoming face-to-face experience conducted by friendly, knowledgeable member of staff. Reviewed on: 28th March 2025

In branch service review

5
Vicky was so patient and helpful. Reviewed on: 28th March 2025

In branch service review

1
My account was due to mature on 28/02. The letter from the Society was dated 24/02, even if my response was immediate there waas no way that the response of reinvestment paperwork would be implemented by 01/03. Reviewed on: 28th March 2025

In branch service review

4
Friendly, knowledgeable staff. Local office. Reviewed on: 28th March 2025

In branch service review

5
Like the friendly staff, so helpful, nothing is too much trouble. Reviewed on: 28th March 2025

In branch service review

5
I had a very pleasant experience with Natalie in Darlington today. She was extremely helpful. Reviewed on: 28th March 2025

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