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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12415)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

1
Opening hours are appalling and very poor customer service. Some people still work Monday to Friday so how are they expected to come into branch. Reviewed on: 27th March 2025

In branch service review

5
Explained clearly and everything was understood. Friendly staff, always a pleasure. Reviewed on: 27th March 2025

In branch service review

5
Local. Informative. Excellent. Staff well brieged and extremely pleasant. Reviewed on: 27th March 2025

In branch service review

5
Helped us with all our questions. Nothing to be improved. Reviewed on: 27th March 2025

In branch service review

5
Staff always friendly and helpful. Reviewed on: 27th March 2025

In branch service review

5
Cheerful and very helpful staff, brilliant!. Reviewed on: 27th March 2025

Competitive rates for long and short term savings

5
Great rates on a 1 year isa and also regular savings. Reviewed on: 27th March 2025
C E M's avatar
C E M

Always helpful

4
Always helpful and give advice on my account Reviewed on: 27th March 2025
Angela J's avatar
Angela J

Supporting small towns

5
I joined Darlington Building Society as it is my nearest Building Society and actually has bracnhes in our North Yorkshire small towns. Received great and personal service. Reviewed on: 27th March 2025
Merrin F's avatar
Merrin F

Sometimes Old Fashioned Values Are The New Thing!

5
Really easy to deal with, good old fashioned customer service. Reviewed on: 27th March 2025
Ryan F's avatar
Ryan F

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