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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Friendly, knowledgeable, information given in an accessible, kind manner. Reviewed on: 19th March 2025

In branch service review

5
Personal service - good to speak face-to-face, very friendly. Reviewed on: 19th March 2025

In branch service review

5
No improvement needed - well explained, really nice pleasant advisor. Reviewed on: 19th March 2025

In branch service review

5
Always a pleasant experience with staff members. Pleasant welcome and premises. Reviewed on: 19th March 2025

In branch service review

5
Nice cuppa and added bonus of a bouble decker bar!! Very helpful assistant, great help!. Reviewed on: 18th March 2025

In branch service review

5
Local branch. Much prefer a printed card rather than a letter form (Newcastle BS) only slightly thicker than paper. More staff required at HO when trying to book appointment, long wait for answer. Reviewed on: 18th March 2025

In branch service review

5
Don't have to wait too long. Helpful staff. Easy to access. Reviewed on: 18th March 2025

In branch service review

5
Excellent service over many years. Reviewed on: 18th March 2025

In branch service review

5
Concise and thorough information on all details. Reviewed on: 17th March 2025

In branch service review

5
Always helpful, will always go the extra mile. Reviewed on: 17th March 2025

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