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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,496 reviews, last reviewed 7th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

As always very friendly and efficient. As always very friendly and efficient. Nothing is a bother Reviewed on: 7th July 2026
Judy B's avatar
Judy B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12496)

In branch service review

5
Efficient service, helpful and informative. Everything was explained clearly. Reviewed on: 21st March 2025

In branch service review

5
Very detailed explanation, Nicola was very helpful. Reviewed on: 21st March 2025

In branch service review

5
Physical branches are as important as online. Reviewed on: 21st March 2025

In branch service review

5
The experience was of a good standard and professional. Reviewed on: 21st March 2025

In branch service review

5
Very pleasant, helpful and everything explained well. Reviewed on: 20th March 2025

In branch service review

5
Good service, very helpful and friendly staff. Reviewed on: 20th March 2025

In branch service review

5
A family building society. You could always improve the interest rate. Reviewed on: 20th March 2025

In branch service review

5
Emily was very helpful in getting the right accounts for us. Both me and my grandson. Reviewed on: 20th March 2025

In branch service review

5
Friendly and informative staff who explain product clearly. Easy transfers. Reviewed on: 20th March 2025

All the help I needed with an ISA

5
I contacted the Society using the local phone number on the website, and spoke to Simon McCabe about an ISA. He was very helpful and talked me through the whole process of applying for an ISA online, and transferring funds from a previous ISA. Although it took a little while, he was very patient and polite, and guided me through the whole processes. Nothing was too much trouble, and he was able to advise me to move the funds from the previous ISA, which had a lower interest rate, in order to take advantage of the better interest rate in the new ISA. He also helped me to set up an online account so that I can easily keep track of the money I've invested with DBS. He was knowledgeable and very helpful. Top marks! Reviewed on: 20th March 2025
Heather B's avatar
Heather B

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