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Darlington Building Society: Savings reviews

4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12415)

Accessible

5
Lovely staff. An office on the High Street! Reviewed on: 6th March 2025

In branch service review

5
Do not like investment certificates. When accounts mature Newcastle Building Society send a form and you tick which product you want - that is better. Reviewed on: 5th March 2025

In branch service review

5
Friendly and clear with information. DBS is a fantastic local organisation and gives a lot to local charities. Reviewed on: 5th March 2025

In branch service review

5
I've had a lot of support over the last year. Reviewed on: 5th March 2025

In branch service review

3
Wasn't up-to-date with what I needed for dormant savings account, had to try 3 times. All staff should know what is acceptable. Reviewed on: 5th March 2025

In branch service review

5
Always welcoming, friendly staff. Reviewed on: 5th March 2025

In branch service review

5
All staff friendly and efficient. Prefer to deal face-to-face. Reviewed on: 5th March 2025

In branch service review

5
Was pleased with the service we got. The lady who dealt with us was exteremely pleasant and helpful. Reviewed on: 5th March 2025

In branch service review

5
Everything explained thoroughly, ideal local branch. Reviewed on: 4th March 2025

In branch service review

5
Everyone friendly, lovely experience today, everything sorted, exceptional. Reviewed on: 4th March 2025

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