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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Customer service - experienced person. Reviewed on: 13th March 2025

In branch service review

5
An app for DBS would be useful. Also, you should offer a lofetime ISA account. Reviewed on: 13th March 2025

In branch service review

5
Higher chairs in reception please as currently very low and not suitable for older people. Reviewed on: 13th March 2025

In branch service review

5
Advised on all saving options and informed of account details, cooling of period etc. Read T&Cs and provided a copy. Reviewed on: 13th March 2025

In branch service review

5
Very friendly advice, always helpful and welcoming. Reviewed on: 13th March 2025

In branch service review

5
Lovely friendly staff who are always polite and happy to help. Reviewed on: 13th March 2025

In branch service review

5
Always brilliant service from all staff. Reviewed on: 13th March 2025

In branch service review

5
Friendly efficient staff. Welcoming. Difficult for people who work full-time as branch not open on a Saturday morning. Reviewed on: 13th March 2025

In branch service review

5
Always a pleasant experience with staff who are always helpful and make you feel welcome and valued. Reviewed on: 13th March 2025

In branch service review

5
Always well received in branch. Darlington online has improved and is now quite logical. Reviewed on: 13th March 2025

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