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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,496 reviews, last reviewed 7th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

As always very friendly and efficient. As always very friendly and efficient. Nothing is a bother Reviewed on: 7th July 2026
Judy B's avatar
Judy B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12496)

In branch service review

5
Excellent customer service. Forms need to be updated to the latest ISA information regarding multiple ISAs and be clearer, I was uncomfortable signing something that wasn't strictly true. Reviewed on: 26th March 2025

In branch service review

5
The staff are very helpful and everything was explained. Reviewed on: 26th March 2025

In branch service review

3
Opening online ISA was not simple or straightforward. Requiring username, password and code number. Reviewed on: 26th March 2025

In branch service review

1
Very poor online service - reason I have now moved all money elsewhere - accounts keep becoming dormant and have to be made active again!!. Reviewed on: 25th March 2025

In branch service review

5
Very helpful, always gives good advice/information. Reviewed on: 25th March 2025

In branch service review

5
Explained thoroughly and very pleasant. Reviewed on: 25th March 2025

In branch service review

5
It's local and accessible and pleasant staff. Reviewed on: 24th March 2025

In branch service review

5
Whole experience was very satisfactory, friendly and professional. Reviewed on: 24th March 2025

In branch service review

5
Friendly staff and great product information given. Reviewed on: 24th March 2025

In branch service review

5
Great staff, friendly, caring, informative, go the extra mile. Reviewed on: 22nd March 2025

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