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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,496 reviews, last reviewed 7th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

As always very friendly and efficient. As always very friendly and efficient. Nothing is a bother Reviewed on: 7th July 2026
Judy B's avatar
Judy B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12496)

Great branch service

5
Great branch service with good advice. Reviewed on: 27th March 2025
David 's avatar
David

Interest Rate Loss

4
I went 'online' to renew our maturing Fixed Rate Saver. After completing most of the application form, I found that it did not allow me to open as a joint account, as my maturing account. I rang them and they said I would have to go into a branch to sort. In doing this, and the few days it took, I lost. 0.25% on the interest rate on a 2 year term. Reviewed on: 27th March 2025
John S's avatar
John S

A Building Society We Want

5
Welcoming, pleasant, knowledgeable staff. Retaining high street presence with physical passbook. Reviewed on: 27th March 2025
Decka's avatar
Decka

Excellent customer service and very knowledgeable st...

5
Excellent customer service and very knowledgeable staff and nothing is never a problem and you never feel rushed Reviewed on: 27th March 2025
Georgina V's avatar
Georgina V

Isa account

5
We opened a isa we transferred our money from virgin bank. Had a bit of trouble doing so. But Tom from Stockton helped us all the way Reviewed on: 27th March 2025
Kathryn A's avatar
Kathryn A

In branch service review

5
Positive, always polite staff. Very helpful, recently opened another savings account. Reviewed on: 26th March 2025

In branch service review

5
Charley was really friendly and informative. It's frustrating that I have to pop back but I am well aware this isn't a staff issue. Reviewed on: 26th March 2025

In branch service review

5
Lovely ladies made experience straightforward and easy. Reviewed on: 26th March 2025

In branch service review

5
Very helpful and easy to understand all information given. Reviewed on: 26th March 2025

In branch service review

5
Happy with my account review - covered everything. Reviewed on: 26th March 2025

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