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Darlington Building Society: Savings reviews

4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12415)

In branch service review

5
Always well received in branch. Darlington online has improved and is now quite logical. Reviewed on: 13th March 2025

In branch service review

5
Very good service over the years. Reviewed on: 13th March 2025

In branch service review

4
Very well, good service and well explained. Reviewed on: 12th March 2025

In branch service review

5
The service I have received has gone very smoothly and I have been very happy with it. Reviewed on: 12th March 2025

In branch service review

5
Preferred where the other branch was situated. Lovely pleasant staff. Reviewed on: 12th March 2025

In branch service review

5
Nice lovely branch. Good friendly staff. Lovely service. Reviewed on: 12th March 2025

In branch service review

5
Great customer service - friendly, polite, efficient, down to Earth and welcoming. Reviewed on: 12th March 2025

In branch service review

5
I like the fact that I can go into a local branch and speak to someone face-to-face, I have always received friendly and respectful service. Reviewed on: 12th March 2025

In branch service review

5
Had to wait 3 weeks for an appointment - well worth the wait. Reviewed on: 11th March 2025

In branch service review

5
Always have a great experience when I come in branch. Reviewed on: 10th March 2025

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