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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12416)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Always pleasant staff and helpful. Reviewed on: 25th February 2025

In branch service review

5
Accessible and real people. Passbooks available!. Reviewed on: 25th February 2025

In branch service review

5
Very easy to deal with regarding banking money. Staff were very helpful. Reviewed on: 25th February 2025

In branch service review

5
Could be seen immediately! Explained everything and they were very friendly!. Reviewed on: 25th February 2025

In branch service review

5
It was so refreshing to phone an organisation and immediately be able to talk to someone trained to help. No long queues. No webchat bots. A real person who was friendly and professional. I feel that Victoria exceeded my expectations and provided great service. Reviewed on: 25th February 2025

In branch service review

5
Had to wait 10 minutes in a queue for an appointment. I like the face-to-face appointments though. Reviewed on: 25th February 2025

In branch service review

5
Excellent service and attitude by staff. Reviewed on: 25th February 2025

In branch service review

5
Staff are excellent, very polite, no complaints. Reviewed on: 25th February 2025

In branch service review

5
Branch closing on a Wednesday and Saturday is inconvenient as I work Mon-Fri, so Saturday is useful to us. Experience is good in branch though. Reviewed on: 25th February 2025

In branch service review

5
Change to Saturday opening in Yarm restricts access. Reviewed on: 24th February 2025

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