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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,497 reviews, last reviewed 9th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Polite, knowledgable, friendly staff I was greeted politely on arriving, was given a drink. The appointment was advised to be 30 minutes but only took 15 minutes. Despite my account matur... Read more Reviewed on: 9th July 2026
Anne C's avatar
Anne C

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12498)

In branch service review

5
Professional, informative, thorough service. Reviewed on: 28th February 2025

In branch service review

5
Excellent service today. Efficient and friendly - and patient!. Reviewed on: 28th February 2025

In branch service review

5
Easy parking, very pleasant helpful customer service. Reviewed on: 28th February 2025

In branch service review

3
I have been with you for many years - using the Barnard Castle branch. Service has been very varied, but it is fantastic to have an office with real staff. Reviewed on: 28th February 2025

In branch service review

5
It is a local building society which is important to me. Reviewed on: 28th February 2025

In branch service review

5
Professional service always given. Reviewed on: 28th February 2025

In branch service review

5
I have always been pleased with the service - please keep it up. Reviewed on: 28th February 2025

In branch service review

5
Lots of information, very helpful. Reviewed on: 28th February 2025

In branch service review

5
More ventilation/fresh air, some pictures, bit of colour needed in the branch. Reviewed on: 28th February 2025

In branch service review

5
Failed to received maturity instructions 2 week by post or email. Reviewed on: 28th February 2025

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