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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12464)

In branch service review

5
I am extremely happy with my input I receive of the ladies. I am very well treated and looked after. Reviewed on: 27th February 2025

In branch service review

5
Good service and helpful. Keep all branches open because I prefer face-to-face service. Reviewed on: 27th February 2025

In branch service review

5
The meeting was very efficient and professional. All bases covered. Reviewed on: 27th February 2025

In branch service review

5
Excellent customer service. Really good, no issues. Reviewed on: 27th February 2025

In branch service review

5
I like the fact that all the details were processed on site - especially completion of certficate. Reviewed on: 27th February 2025

In branch service review

5
Friendly, efficient, helpful service. Explained well. Reviewed on: 27th February 2025

Friendly and local service.

5
Friendly and local service. Great range of saving accounts. Customer service is great. Would highly recommend. Reviewed on: 27th February 2025
Steve W's avatar
Steve W

Excellent service from a long standing Customer

5
Visited the Barnard Castle Branch in January to up date pass books. Staff extremely pleasant and helpful, giving me additional information and advice regarding getting the best from my savings. I have always found the Staff and products provided very good and the fact that I live in Durham and am more than happy to use DBS despite there not being a Branch in the City says a lot, I think. My first dealings with the DBS were in 1984/5 when I took my first mortage with you while living in Barnard Castle, the mortage moved with me to Durham when I moved house. I no longer have the need of a mortage but continue to have savings with you which I think is a testament to your good service and values as a company. Well done DBS. Reviewed on: 27th February 2025
AF's avatar
AF

Darlington BS for us

5
I've been with Darlington Building Society since my teens. I'm nearly 70 now. Had my mortgage and various savings over the years. Like the good work they do. Reviewed on: 27th February 2025
Jackie Burton's avatar
Jackie Burton

Always welcomed with a smile, helped me and looked a...

5
Always welcomed with a smile, helped me and looked after both me and my money. Would highly recommend them. Reviewed on: 27th February 2025
Jaclow's avatar
Jaclow

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