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Darlington Building Society: Savings reviews

4.87
Based on 12,497 reviews, last reviewed 9th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Polite, knowledgable, friendly staff I was greeted politely on arriving, was given a drink. The appointment was advised to be 30 minutes but only took 15 minutes. Despite my account matur... Read more Reviewed on: 9th July 2026
Anne C's avatar
Anne C

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12498)

In branch service review

5
Knowledgeable, sensible, listened well, friendly. Reviewed on: 28th February 2025

In branch service review

5
My experience has been very good and I'll definitely be back. Reviewed on: 28th February 2025

In branch service review

5
Excellent service - friendly and helpful staff. Reviewed on: 28th February 2025

In branch service review

5
All staff have always been friendly. Reviewed on: 28th February 2025

In branch service review

5
Friendly staff, always helpful. Good to have a branch you can visit. Reviewed on: 28th February 2025

In branch service review

5
Very informative and explained well. Natalie was friendly and helpful. Reviewed on: 28th February 2025

In branch service review

5
Quick and efficient service, thoroughly satisfied. Reviewed on: 28th February 2025

In branch service review

5
Staff are very professional and friendly. Reviewed on: 27th February 2025

In branch service review

5
Karen was very helpful and professional. Reviewed on: 27th February 2025

In branch service review

5
Local, can talk to a person. For bond, if people would still prefer passbook you could produce one with one page instead of five. Reviewed on: 27th February 2025

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