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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

A very rare institution in today's world.

5
Darlington BS is a very rare institution in today's world, offering truly personal service, with every member of staff willing to be helpful, and really trying to make things work for the good of the customer. Reviewed on: 27th February 2025
Susan Quigley 's avatar
Susan Quigley

Polite friendly staff very professional

5
Polite friendly staff very professional Reviewed on: 26th February 2025
Bob's avatar
Bob

Been with Darlington building society for a number o...

5
Been with Darlington building society for a number of years staff very helpful and friendly. This is the best society Reviewed on: 26th February 2025
James Kirkland 's avatar
James Kirkland

In branch service review

5
An actual place where you can talk to someone about products, a good choice of accounts and pleasant, helpful staff. Reviewed on: 26th February 2025

In branch service review

5
Prompt service and Charley was very pofessional and went through everything with in a friendly, professional way. Reviewed on: 26th February 2025

In branch service review

5
Good experience, everything explained well. Reviewed on: 26th February 2025

In branch service review

5
Chrissy was very friendly and informative. She explained the products available in words of one syllable so that I understood exactly what was available. She was extremely patient and very helpful. Reviewed on: 26th February 2025

regular savings account

4
Opened a regular savings account very easily. Interest rate was okay but has since been reduced. I keep all my accounts under review and will switch away if the rate becomes uncompetitive. Reviewed on: 26th February 2025
LRL's avatar
LRL

excellent and friendly service.

5
excellent and friendly service.Good interest rates Reviewed on: 26th February 2025
Anne C's avatar
Anne C

Organisation that looks after it's members

5
Friendly organisation,staff always available to assist,nice to have an office locally that gives a personal service. Reviewed on: 26th February 2025
Neil Stokoe 's avatar
Neil Stokoe

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