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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Does what it says on the tin

4
Very helpful, efficient and polite Reviewed on: 26th February 2025
David J's avatar
David J

Staff are fabulous ( Bishop Auckland ) always helpfu...

5
Staff are fabulous ( Bishop Auckland ) always helpful , we have banter n a laugh . If there is a problem , they deal with it so promptly. My only concern n love said it on a few occasions, safety of staff , with the area being so open as you enter . Reviewed on: 26th February 2025
Audrey Simpson 's avatar
Audrey Simpson

Friendly advice and support from the DBS

5
so good to have a branch on the high street to pop into for advice etc, great to receive the monthly newsletter to keep up with the latest news and events, attended the AGM for the first time last year and already looking forward to this years event, like that the Darlington supports local charities, schoolchildren, local attractions etc Reviewed on: 26th February 2025
Linda A's avatar
Linda A

Darlington

5
Use them on-line and they seem to get things right. Reviewed on: 26th February 2025
John Smythe's avatar
John Smythe

In branch service review

5
Excellent customer service. Knowledgeable and helpful. Friendly and personable. Reviewed on: 25th February 2025

In branch service review

5
Always friendly, helpful, knowledgeable advice. Reviewed on: 25th February 2025

In branch service review

5
I love always being able to speak to someone. Reviewed on: 25th February 2025

In branch service review

5
Tom was very helpful and explained everything clearly. Reviewed on: 25th February 2025

In branch service review

5
Always pleasant staff and helpful. Reviewed on: 25th February 2025

In branch service review

5
Accessible and real people. Passbooks available!. Reviewed on: 25th February 2025

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