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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Very easy to deal with regarding banking money. Staff were very helpful. Reviewed on: 25th February 2025

In branch service review

5
Could be seen immediately! Explained everything and they were very friendly!. Reviewed on: 25th February 2025

In branch service review

5
It was so refreshing to phone an organisation and immediately be able to talk to someone trained to help. No long queues. No webchat bots. A real person who was friendly and professional. I feel that Victoria exceeded my expectations and provided great service. Reviewed on: 25th February 2025

In branch service review

5
Had to wait 10 minutes in a queue for an appointment. I like the face-to-face appointments though. Reviewed on: 25th February 2025

In branch service review

5
Excellent service and attitude by staff. Reviewed on: 25th February 2025

In branch service review

5
Staff are excellent, very polite, no complaints. Reviewed on: 25th February 2025

In branch service review

5
Branch closing on a Wednesday and Saturday is inconvenient as I work Mon-Fri, so Saturday is useful to us. Experience is good in branch though. Reviewed on: 25th February 2025

In branch service review

5
Change to Saturday opening in Yarm restricts access. Reviewed on: 24th February 2025

In branch service review

5
Friendly, reliable, flexible when rearranging appointment - advice was consistent across appointments. Reviewed on: 24th February 2025

In branch service review

5
Good advice, friendly staff, treated me as a customer. Reviewed on: 24th February 2025

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