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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,498 reviews, last reviewed 9th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent staff service still going strong Suzanne was very helpful and clearly explained to me everything I needed to know and made sure that I understood before committing to anything and I d... Read more Reviewed on: 9th July 2026
H P's avatar
H P

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12498)

Friendly and local service.

5
Friendly and local service. Great range of saving accounts. Customer service is great. Would highly recommend. Reviewed on: 27th February 2025
Steve W's avatar
Steve W

Excellent service from a long standing Customer

5
Visited the Barnard Castle Branch in January to up date pass books. Staff extremely pleasant and helpful, giving me additional information and advice regarding getting the best from my savings. I have always found the Staff and products provided very good and the fact that I live in Durham and am more than happy to use DBS despite there not being a Branch in the City says a lot, I think. My first dealings with the DBS were in 1984/5 when I took my first mortage with you while living in Barnard Castle, the mortage moved with me to Durham when I moved house. I no longer have the need of a mortage but continue to have savings with you which I think is a testament to your good service and values as a company. Well done DBS. Reviewed on: 27th February 2025
AF's avatar
AF

Darlington BS for us

5
I've been with Darlington Building Society since my teens. I'm nearly 70 now. Had my mortgage and various savings over the years. Like the good work they do. Reviewed on: 27th February 2025
Jackie Burton's avatar
Jackie Burton

Always welcomed with a smile, helped me and looked a...

5
Always welcomed with a smile, helped me and looked after both me and my money. Would highly recommend them. Reviewed on: 27th February 2025
Jaclow's avatar
Jaclow

A very rare institution in today's world.

5
Darlington BS is a very rare institution in today's world, offering truly personal service, with every member of staff willing to be helpful, and really trying to make things work for the good of the customer. Reviewed on: 27th February 2025
Susan Quigley 's avatar
Susan Quigley

Polite friendly staff very professional

5
Polite friendly staff very professional Reviewed on: 26th February 2025
Bob's avatar
Bob

Been with Darlington building society for a number o...

5
Been with Darlington building society for a number of years staff very helpful and friendly. This is the best society Reviewed on: 26th February 2025
James Kirkland 's avatar
James Kirkland

In branch service review

5
An actual place where you can talk to someone about products, a good choice of accounts and pleasant, helpful staff. Reviewed on: 26th February 2025

In branch service review

5
Prompt service and Charley was very pofessional and went through everything with in a friendly, professional way. Reviewed on: 26th February 2025

In branch service review

5
Good experience, everything explained well. Reviewed on: 26th February 2025

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