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Darlington Building Society: Savings reviews

4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12416)

In branch service review

5
Very pleasant staff; always ready to help. Reviewed on: 22nd February 2025

In branch service review

5
I like that it is a personal service and the staff are friendly. They provide all the information to make an informed choice. Reviewed on: 22nd February 2025

In branch service review

5
Been with you a long time and always find them helpful, kind and considerate. Reviewed on: 21st February 2025

In branch service review

4
Local branch for access is good, but need better opening times. Reviewed on: 21st February 2025

In branch service review

5
Very good service. But to discuss issues you need to book an appointment, cannot do it adhoc. Reviewed on: 21st February 2025

In branch service review

5
Friendly efficient service and polite staff. Reviewed on: 21st February 2025

In branch service review

5
I changed accounts to increase notice and interest rates. Reviewed on: 21st February 2025

In branch service review

5
Everything was quickly and easily sorted. Reviewed on: 21st February 2025

In branch service review

5
Martin was really informative and knowledgeable. He was brilliant and made sure everything was explained thoroughly. Reviewed on: 21st February 2025

In branch service review

5
Very good and clear customer service. All questions answered. Reviewed on: 21st February 2025

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