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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,498 reviews, last reviewed 9th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent staff service still going strong Suzanne was very helpful and clearly explained to me everything I needed to know and made sure that I understood before committing to anything and I d... Read more Reviewed on: 9th July 2026
H P's avatar
H P

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12498)

In branch service review

5
Martin was really informative and knowledgeable. He was brilliant and made sure everything was explained thoroughly. Reviewed on: 21st February 2025

In branch service review

5
Very good and clear customer service. All questions answered. Reviewed on: 21st February 2025

In branch service review

5
Very good with plenty of information. Local. Reviewed on: 21st February 2025

In branch service review

5
Very convenient. I like having no online access to my account so I can't be tempted to use my savings (by choice). Reviewed on: 21st February 2025

In branch service review

5
Very easy to get an appointment. Reviewed on: 21st February 2025

In branch service review

5
Very friendly and professional advice. Reviewed on: 21st February 2025

In branch service review

5
Very good. Counter staff very helpful and pleasant. Reviewed on: 21st February 2025

In branch service review

5
I like the personal touch as don't do computers - the person dealing with me was very helpful and courteous. Reviewed on: 21st February 2025

In branch service review

5
We like the Darlington Building Society because the staff are very helpful and always very friendly, it's a pleasure to call in - nothing is a problem to them. Reviewed on: 21st February 2025

In branch service review

5
I obviously look at the interest rates which are competitive and the staff are friendly and helpful which works for a pleasant banking experience. Reviewed on: 21st February 2025

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