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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Excellent service from start to finish. Highly recommended. I wish all banks/building societies were this easy to deal with. Reviewed on: 18th February 2025

In branch service review

5
Lovely new building and easy, approachable staff. Reviewed on: 18th February 2025

In branch service review

5
Greeted warmly by advisor. Information given was clear and explained well. Reviewed on: 18th February 2025

In branch service review

5
Can come into branch where there are friendly and helpful staff. Reviewed on: 18th February 2025

In branch service review

5
Good service, but not enough counter staff, long waits somedays. Reviewed on: 18th February 2025

In branch service review

5
Always helpful and explain everything. Easy to understand. Reviewed on: 18th February 2025

In branch service review

5
It's local to us, with lovely staff who are very helpful. Reviewed on: 18th February 2025

In branch service review

5
Very straightforward to open accounts. Very friendly service, was able to sort out all my requirements. Reviewed on: 18th February 2025

In branch service review

5
I was able to transfer 6 accounts into 1 account without problem. Reviewed on: 18th February 2025

In branch service review

5
I like that I can come into the branch and speak to people. Reviewed on: 18th February 2025

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