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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Jasmine was very knowledgeabel and helpful and friendly. Dealt with the transfer of our 5 ISAs from Virgin to Darlingon speedily and efficiently. Reviewed on: 20th February 2025

In branch service review

5
A very pleasant experience, very pleasant staff. So very happy to stay with DBS. Maybe have more than 1 person on the counter at lunchtime. Reviewed on: 20th February 2025

In branch service review

5
Prefer passbooks to investment certificates, otherwise more than happy. Reviewed on: 19th February 2025

In branch service review

5
Passbooks perferred as not easily accessible to come into branch for updating. Easy to remember how much is saved. Interest can be viewed when book updated. Reviewed on: 19th February 2025

In branch service review

5
Love the welcoming staff and wouldn't go anywhere else. Reviewed on: 19th February 2025

In branch service review

5
Have been a member for many years and always been completely satisfied with all the services they offer. Reviewed on: 19th February 2025

In branch service review

1
I used to use the Yarm branch on a Saturday. I was very angry when the branch opening times changed. There are nearly always long queues at the Darlington branch. Reviewed on: 19th February 2025

In branch service review

5
Staff always friendly and helpful. Reviewed on: 19th February 2025

In branch service review

5
Everyone is very helpful, doesn't take long to be seen to. Reviewed on: 19th February 2025

In branch service review

5
Local, good. No improvement needed, can't improve on perfection. Reviewed on: 19th February 2025

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