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Darlington Building Society: Savings reviews

4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12416)

In branch service review

5
The staff are very friendly and helpful. Reviewed on: 17th February 2025

In branch service review

4
Customer service is excellent. Savings products are too restrictive in minimising ability to withdraw cash in an emergency. Reviewed on: 15th February 2025

In branch service review

5
Face-to-face - dealing with savings and queries. Reviewed on: 15th February 2025

In branch service review

5
It's open five days a week and the staff are always helpful. Reviewed on: 14th February 2025

In branch service review

5
It's still on the high street with friendly and approachable staff. Reviewed on: 14th February 2025

In branch service review

5
Martin was most helpful in discussing my needs. Reviewed on: 14th February 2025

In branch service review

5
Very satisfied, friendly service. Reviewed on: 14th February 2025

In branch service review

5
I will be back in for a review, possible ISA, great service. Wasn't aware I could open accounts online till informed by colleague,. Reviewed on: 14th February 2025

In branch service review

5
Extremely clear info and good all-round customer relationships. Reviewed on: 14th February 2025

In branch service review

5
Very pleasant staff, excellent clear advice. Seen straightaway, no appointment arranged. I am old so I need thing made clearer for me. Reviewed on: 14th February 2025

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