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Darlington Building Society: Savings reviews

4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12416)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Good, friendly services. Competitive rates. Reviewed on: 12th February 2025

In branch service review

3
Queuing is a lot slower since branch moved. No cashcard available. Reviewed on: 12th February 2025

In branch service review

5
I opened the accounts I wanted and Karen gave good customer service. A pleasure to deal with - many thanks. Reviewed on: 11th February 2025

In branch service review

5
Been a member for many, many years. DBS was the only place we could get a mortgage over 60 years ago! Stll satisfied today!. Reviewed on: 11th February 2025

In branch service review

5
Good customer service and friendly. Reviewed on: 11th February 2025

In branch service review

5
Very helpful, informative, friendly member of staff. Reviewed on: 11th February 2025

In branch service review

5
Staff are always very helpful and knowledgeable. Reviewed on: 11th February 2025

In branch service review

5
Excellent service, lovely staff, very knowledgeable. Happy to come into branch. Reviewed on: 11th February 2025

In branch service review

5
Preferred the old branch just for the parking. Always friendly staff. Reviewed on: 11th February 2025

In branch service review

5
Local branch where I can go in and speak face to face with someone regarding money. Could be improved with a coffee machine. Reviewed on: 10th February 2025

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