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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12416)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Being local and accessible, good service usually available. However, at busy times, extra service staff are necessary. Reviewed on: 4th February 2025

In branch service review

5
Very good customer service from branch staff. All polite and knowledgeable. Reviewed on: 4th February 2025

In branch service review

4
Online payment for corporate customers would be appreciated. Reviewed on: 4th February 2025

In branch service review

5
Lovely customer service. Nice branch. Reviewed on: 4th February 2025

In branch service review

5
Absolutely fine - straightforward - everything was explained to us, would definitely recommend. Reviewed on: 4th February 2025

In branch service review

5
Always helpful and efficient, good to support a local bank. Reviewed on: 4th February 2025

In branch service review

5
Nicola has been very helpful and given good advice, I like the DBS because it is personal and local. Reviewed on: 4th February 2025

Great service

5
Simon McCabe the advisor I spoke to was very helpful, knowledgeable and efficient. Excellent service. Reviewed on: 4th February 2025
Pauline G's avatar
Pauline G

In branch service review

5
Lovely staff in all branches - never had any problems. Reviewed on: 3rd February 2025

In branch service review

5
Person to person meeting. Don't like doing anything online, probably don't trust online deals. Reviewed on: 3rd February 2025

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