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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Very pleasant and proficient. Meghan was a very nice young lady. Reviewed on: 7th February 2025

In branch service review

5
Very easy to make appointments and getting great information on products available. Great staff, very polite and friendly. Reviewed on: 7th February 2025

In branch service review

5
Branch open within reasonable distance for face-to-face queries. Also easy to service online. Reviewed on: 7th February 2025

In branch service review

5
Look at getting a branch in York. Reviewed on: 7th February 2025

In branch service review

5
Reduce waiting times at the counter, otherwise happy with overall experience. Reviewed on: 7th February 2025

In branch service review

4
Please reopen Yarm branch on a Saturday please. Reviewed on: 7th February 2025

In branch service review

5
Very welcoming and friendly staff. Reviewed on: 7th February 2025

In branch service review

5
Friendly staff, easy to understand. Reviewed on: 7th February 2025

In branch service review

5
Our experience was good - very efficient, helpful and pleasant. Reviewed on: 7th February 2025

In branch service review

5
Products explained clearly, making sure we were happy. Reviewed on: 7th February 2025

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