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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Staff always friendly and helpful. Love being able to pop into a branch and speak to/see an actual person. Reviewed on: 10th February 2025

In branch service review

5
Love that we can speak to someone face-to-face. Joanne was very helpful - we got that accounts that we wanted sorted out. Reviewed on: 10th February 2025

In branch service review

5
Great staff. Friendly. Brilliant customer service. Reviewed on: 10th February 2025

In branch service review

5
Very happy with service. All staff are helpful and friendly. TJ has been very good today. Understood our requirements and took appropriate action. Reviewed on: 10th February 2025

In branch service review

5
Very helpful and friendly service. Reviewed on: 10th February 2025

In branch service review

5
Amazing customer service. Always super helpful and lovely to speak to!. Reviewed on: 10th February 2025

Great experience

5
When in to open a joint savings account ended up booking an appointment for a child ISA Reviewed on: 9th February 2025

In branch service review

5
Excellent customer service, good knowledge of accounts. Reviewed on: 8th February 2025

In branch service review

5
Very helpful - detailed and informative. Reviewed on: 8th February 2025

In branch service review

5
Great service, very polite and easy to do. Reviewed on: 7th February 2025

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