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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,498 reviews, last reviewed 9th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent staff service still going strong Suzanne was very helpful and clearly explained to me everything I needed to know and made sure that I understood before committing to anything and I d... Read more Reviewed on: 9th July 2026
H P's avatar
H P

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12498)

In branch service review

5
Extremely clear info and good all-round customer relationships. Reviewed on: 14th February 2025

In branch service review

5
Very pleasant staff, excellent clear advice. Seen straightaway, no appointment arranged. I am old so I need thing made clearer for me. Reviewed on: 14th February 2025

In branch service review

5
I am happy that I got a passbook. Reviewed on: 14th February 2025

In branch service review

5
very welcoming, easy information, no issues. Reviewed on: 14th February 2025

In branch service review

4
Understanding how to be able to transact without a passbook - it feels like you should still be given as it proof of the account, rather than a print out. Reviewed on: 13th February 2025

In branch service review

5
Very friendly staff and perfect service. Interest rates could be better, but economic market controls that. Reviewed on: 13th February 2025

In branch service review

5
Like the welcome, the accessibility and the products. Today Charley was most knowledgeable and professional. Reviewed on: 13th February 2025

In branch service review

5
Very easy to deal with, staff efficient, knowledgeable and extremely pleasant. Reviewed on: 13th February 2025

Good range of products.

5
Good range of products. Easy to access info and support. Reviewed on: 13th February 2025
Claire C's avatar
Claire C

In branch service review

5
Very helpful, staff nice and polite. Reviewed on: 12th February 2025

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