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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Local branch is convenient for me. Reviewed on: 10th February 2025

In branch service review

5
Fab customer services from start to finish. Reviewed on: 10th February 2025

In branch service review

5
Very helpful on phone making appointment. Also Suzanne in offer very helpful and knowledgeable. Reviewed on: 10th February 2025

In branch service review

5
Everything fine - good location for me. Reviewed on: 10th February 2025

In branch service review

5
Good service, but tried visiting branch after 2.30 yesterday and it was closed. Reviewed on: 10th February 2025

In branch service review

5
Very helpful and knowledgeable. Processed the ISA transfer very effectively. Good personal customer service. Reviewed on: 10th February 2025

In branch service review

5
We enjoy DBS for how convenient and helpful they all are. Everything explained clearly. Reviewed on: 10th February 2025

In branch service review

5
Nothing I would change, I am happy with the service I received. Reviewed on: 10th February 2025

In branch service review

5
Been with Darlington Building Society since a child, they are fantastic. Great staff. Reviewed on: 10th February 2025

In branch service review

5
Been around a long time. Good customer service. Lovely staff. Reviewed on: 10th February 2025

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