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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,498 reviews, last reviewed 9th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent staff service still going strong Suzanne was very helpful and clearly explained to me everything I needed to know and made sure that I understood before committing to anything and I d... Read more Reviewed on: 9th July 2026
H P's avatar
H P

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12498)

In branch service review

5
Love face-to-face service - and there is air con in the summer. Reviewed on: 17th February 2025

In branch service review

5
Catering for my needs in a friendly face-to-face service. Reviewed on: 17th February 2025

In branch service review

5
The staff are very friendly and helpful. Reviewed on: 17th February 2025

In branch service review

4
Customer service is excellent. Savings products are too restrictive in minimising ability to withdraw cash in an emergency. Reviewed on: 15th February 2025

In branch service review

5
Face-to-face - dealing with savings and queries. Reviewed on: 15th February 2025

In branch service review

5
It's open five days a week and the staff are always helpful. Reviewed on: 14th February 2025

In branch service review

5
It's still on the high street with friendly and approachable staff. Reviewed on: 14th February 2025

In branch service review

5
Martin was most helpful in discussing my needs. Reviewed on: 14th February 2025

In branch service review

5
Very satisfied, friendly service. Reviewed on: 14th February 2025

In branch service review

5
I will be back in for a review, possible ISA, great service. Wasn't aware I could open accounts online till informed by colleague,. Reviewed on: 14th February 2025

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