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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12416)

In branch service review

5
Our experience was good - very efficient, helpful and pleasant. Reviewed on: 7th February 2025

In branch service review

5
Products explained clearly, making sure we were happy. Reviewed on: 7th February 2025

In branch service review

5
Very helpful and gave me all the information I needed to open my daughter's junior ISA. Reviewed on: 7th February 2025

In branch service review

5
Excellent experience opening an account - everything explained clearly and professionally. Reviewed on: 7th February 2025

In branch service review

5
Completely satisfied, very polite, professional member of staff. Reviewed on: 7th February 2025

In branch service review

5
It's on the high street in Northallerton. Always efficient. Reviewed on: 7th February 2025

In branch service review

5
Would prefer passbook rather than certificates. Prefer if bond would automatically rollover. Reviewed on: 7th February 2025

In branch service review

5
Friendly staff, Mai was very helpful and gave us all the information we needed to make the right decisions for our needs at this time. Excellent customer service. Reviewed on: 7th February 2025

In branch service review

5
I opened a savings account today, they were very helpful and patient with me, I was very impressed with the overall experience. Reviewed on: 7th February 2025

In branch service review

5
Always very helpful and very clear explanations. It's a pleasure to visit the NA branch. Reviewed on: 7th February 2025

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