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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
I opened the accounts I wanted and Karen gave good customer service. A pleasure to deal with - many thanks. Reviewed on: 11th February 2025

In branch service review

5
Been a member for many, many years. DBS was the only place we could get a mortgage over 60 years ago! Stll satisfied today!. Reviewed on: 11th February 2025

In branch service review

5
Good customer service and friendly. Reviewed on: 11th February 2025

In branch service review

5
Very helpful, informative, friendly member of staff. Reviewed on: 11th February 2025

In branch service review

5
Staff are always very helpful and knowledgeable. Reviewed on: 11th February 2025

In branch service review

5
Excellent service, lovely staff, very knowledgeable. Happy to come into branch. Reviewed on: 11th February 2025

In branch service review

5
Preferred the old branch just for the parking. Always friendly staff. Reviewed on: 11th February 2025

In branch service review

5
Local branch where I can go in and speak face to face with someone regarding money. Could be improved with a coffee machine. Reviewed on: 10th February 2025

In branch service review

5
Nicola was great and answered any questions I had :) Great service. Reviewed on: 10th February 2025

In branch service review

5
Nicola did a great job and was very helpful. Lovely customer service. Reviewed on: 10th February 2025

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