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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

4
Understanding how to be able to transact without a passbook - it feels like you should still be given as it proof of the account, rather than a print out. Reviewed on: 13th February 2025

In branch service review

5
Very friendly staff and perfect service. Interest rates could be better, but economic market controls that. Reviewed on: 13th February 2025

In branch service review

5
Like the welcome, the accessibility and the products. Today Charley was most knowledgeable and professional. Reviewed on: 13th February 2025

In branch service review

5
Very easy to deal with, staff efficient, knowledgeable and extremely pleasant. Reviewed on: 13th February 2025

Good range of products.

5
Good range of products. Easy to access info and support. Reviewed on: 13th February 2025

In branch service review

5
Very helpful, staff nice and polite. Reviewed on: 12th February 2025

In branch service review

5
Excellent staff, quick service and fab interest rate. Meghan and Carley are always helpful. Reviewed on: 12th February 2025

In branch service review

4
Answered all my questions - spot on. Reviewed on: 12th February 2025

In branch service review

5
Good, friendly services. Competitive rates. Reviewed on: 12th February 2025

In branch service review

3
Queuing is a lot slower since branch moved. No cashcard available. Reviewed on: 12th February 2025

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