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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12416)

In branch service review

5
Quick, easy, local and friendly. Good products. Reviewed on: 10th February 2025

In branch service review

5
Friendly and professional, answered all my questions fully. Reviewed on: 10th February 2025

In branch service review

5
Staff always friendly and helpful. Love being able to pop into a branch and speak to/see an actual person. Reviewed on: 10th February 2025

In branch service review

5
Love that we can speak to someone face-to-face. Joanne was very helpful - we got that accounts that we wanted sorted out. Reviewed on: 10th February 2025

In branch service review

5
Great staff. Friendly. Brilliant customer service. Reviewed on: 10th February 2025

In branch service review

5
Very happy with service. All staff are helpful and friendly. TJ has been very good today. Understood our requirements and took appropriate action. Reviewed on: 10th February 2025

In branch service review

5
Very helpful and friendly service. Reviewed on: 10th February 2025

In branch service review

5
Amazing customer service. Always super helpful and lovely to speak to!. Reviewed on: 10th February 2025

Great experience

5
When in to open a joint savings account ended up booking an appointment for a child ISA Reviewed on: 9th February 2025
Susan B's avatar
Susan B

In branch service review

5
Excellent customer service, good knowledge of accounts. Reviewed on: 8th February 2025

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