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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,498 reviews, last reviewed 9th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent staff service still going strong Suzanne was very helpful and clearly explained to me everything I needed to know and made sure that I understood before committing to anything and I d... Read more Reviewed on: 9th July 2026
H P's avatar
H P

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12498)

In branch service review

1
I used to use the Yarm branch on a Saturday. I was very angry when the branch opening times changed. There are nearly always long queues at the Darlington branch. Reviewed on: 19th February 2025

In branch service review

5
Staff always friendly and helpful. Reviewed on: 19th February 2025

In branch service review

5
Everyone is very helpful, doesn't take long to be seen to. Reviewed on: 19th February 2025

In branch service review

5
Local, good. No improvement needed, can't improve on perfection. Reviewed on: 19th February 2025

In branch service review

5
Excellent service from start to finish. Highly recommended. I wish all banks/building societies were this easy to deal with. Reviewed on: 18th February 2025

In branch service review

5
Lovely new building and easy, approachable staff. Reviewed on: 18th February 2025

In branch service review

5
Greeted warmly by advisor. Information given was clear and explained well. Reviewed on: 18th February 2025

In branch service review

5
Can come into branch where there are friendly and helpful staff. Reviewed on: 18th February 2025

In branch service review

5
Good service, but not enough counter staff, long waits somedays. Reviewed on: 18th February 2025

In branch service review

5
Always helpful and explain everything. Easy to understand. Reviewed on: 18th February 2025

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