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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Friendly, professional and communication has been excellent. Reviewed on: 17th February 2025

In branch service review

5
Lovely staff, quick and easy service. Personable service too. Reviewed on: 17th February 2025

In branch service review

5
I don't think they could do anything better, good as it is. Reviewed on: 17th February 2025

In branch service review

5
Staff are brilliant, friendly and helpful. Reviewed on: 17th February 2025

In branch service review

4
Difficult to register online due to the apostrophy in my name!. Reviewed on: 17th February 2025

In branch service review

5
I had my first mortgage with DBS back in the day, I've always been happy. Reviewed on: 17th February 2025

In branch service review

5
Love face-to-face service - and there is air con in the summer. Reviewed on: 17th February 2025

In branch service review

5
Catering for my needs in a friendly face-to-face service. Reviewed on: 17th February 2025

In branch service review

5
The staff are very friendly and helpful. Reviewed on: 17th February 2025

In branch service review

4
Customer service is excellent. Savings products are too restrictive in minimising ability to withdraw cash in an emergency. Reviewed on: 15th February 2025

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