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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Very helpful and gave me all the information I needed to open my daughter's junior ISA. Reviewed on: 7th February 2025

In branch service review

5
Excellent experience opening an account - everything explained clearly and professionally. Reviewed on: 7th February 2025

In branch service review

5
Completely satisfied, very polite, professional member of staff. Reviewed on: 7th February 2025

In branch service review

5
It's on the high street in Northallerton. Always efficient. Reviewed on: 7th February 2025

In branch service review

5
Would prefer passbook rather than certificates. Prefer if bond would automatically rollover. Reviewed on: 7th February 2025

In branch service review

5
Friendly staff, Mai was very helpful and gave us all the information we needed to make the right decisions for our needs at this time. Excellent customer service. Reviewed on: 7th February 2025

In branch service review

5
I opened a savings account today, they were very helpful and patient with me, I was very impressed with the overall experience. Reviewed on: 7th February 2025

In branch service review

5
Always very helpful and very clear explanations. It's a pleasure to visit the NA branch. Reviewed on: 7th February 2025

In branch service review

5
Quick appt. Explained procedure. Reviewed on: 7th February 2025

In branch service review

4
Waiting times occassionally long. I've used DBS for as long as I can remember. Reviewed on: 7th February 2025

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