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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Lovely branch. Nice friendly staff. Reviewed on: 5th February 2025

In branch service review

4
I preferred the old branch because of where it is situated. Reviewed on: 5th February 2025

In branch service review

5
Staff very pleasant and polite. Very informative meeting. Very pleasant surroundings. All explained to us, clearly. Reviewed on: 5th February 2025

In branch service review

5
Excellent service. I was a walk-in and received appointment within 20 mins. Efficient ISA service. Very pleasant and helpful. Reviewed on: 5th February 2025

In branch service review

5
Staff have been very professional and gone out of their way to help us (as usual). Reviewed on: 4th February 2025

In branch service review

5
No problems with bank. Doing a good fun people. Reviewed on: 4th February 2025

In branch service review

5
Local to home - been a member for 3 years. Reviewed on: 4th February 2025

In branch service review

4
Staff were friendly and helpful. Only reason for marking down slightly was the T&Cs had sections which were confusing. Reviewed on: 4th February 2025

In branch service review

5
Being local and accessible, good service usually available. However, at busy times, extra service staff are necessary. Reviewed on: 4th February 2025

In branch service review

5
Very good customer service from branch staff. All polite and knowledgeable. Reviewed on: 4th February 2025

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