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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

4
Online payment for corporate customers would be appreciated. Reviewed on: 4th February 2025

In branch service review

5
Lovely customer service. Nice branch. Reviewed on: 4th February 2025

In branch service review

5
Absolutely fine - straightforward - everything was explained to us, would definitely recommend. Reviewed on: 4th February 2025

In branch service review

5
Always helpful and efficient, good to support a local bank. Reviewed on: 4th February 2025

In branch service review

5
Nicola has been very helpful and given good advice, I like the DBS because it is personal and local. Reviewed on: 4th February 2025

Great service

5
Simon McCabe the advisor I spoke to was very helpful, knowledgeable and efficient. Excellent service. Reviewed on: 4th February 2025
Pauline G's avatar
Pauline G

In branch service review

5
Lovely staff in all branches - never had any problems. Reviewed on: 3rd February 2025

In branch service review

5
Person to person meeting. Don't like doing anything online, probably don't trust online deals. Reviewed on: 3rd February 2025

In branch service review

5
Very professional and efficient and friendly. Reviewed on: 3rd February 2025

In branch service review

5
Very sociable and friendly. Nice branch. Reviewed on: 3rd February 2025

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