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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12416)

In branch service review

5
Always friendly and chatty - provide a good service. Reviewed on: 29th January 2025

In branch service review

5
Very friendly and helpful staff. A bigger store could be done with as at times it can be full of customers all waiting. Reviewed on: 29th January 2025

In branch service review

5
Always get an excellent service from the staff. Very friendly building society it has always been like this for years. Reviewed on: 29th January 2025

In branch service review

5
Very pleased, assistant very friendly, polite and professional. Reviewed on: 29th January 2025

In branch service review

5
Easy to deal with and everything explained well. Reviewed on: 28th January 2025

In branch service review

5
Lovely, welcoming, lovely cuppa and an offer of a biscuit. Smiley staff, lovely building/smart place, efficient. Reviewed on: 28th January 2025

In branch service review

5
Everybody is very pleasant and very helpful. Reviewed on: 28th January 2025

In branch service review

5
Great customer service. Friendly. Reviewed on: 28th January 2025

In branch service review

5
Lovely friendly staff. Nice tidy branch. Reviewed on: 28th January 2025

In branch service review

5
Jasmine was very helpful and polite and cheerful. I'd give her 10 score. Reviewed on: 28th January 2025

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