Smart Money People Logo

Darlington Building Society: Savings reviews

4.91
Based on 12,429 reviews, last reviewed 28th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Member for less than a year... Limited as I have been a member for less than a year but more than happy so far. Reviewed on: 28th March 2026
LIZ's avatar
LIZ

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12429)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Payment books are safer than the internet. Lovely staff too. Reviewed on: 18th October 2024

In branch service review

5
Very confident, friendly support throughout the consultation. All accounts fully explained and all questions answered. Thank you for your time and support, it is very much appreciated. Reviewed on: 18th October 2024

In branch service review

5
Very professional and very patient. Reviewed on: 17th October 2024

In branch service review

5
Excellent customer service from Nicola who explained everything very clearly. Reviewed on: 17th October 2024

In branch service review

5
Very helpful staff. Everything was explained to me so I understood. Reviewed on: 17th October 2024

In branch service review

5
My visit to DBS today went very smoothly. Every detail was explained clearly in a relaxed manner. Keep up the high standards you have set. Reviewed on: 17th October 2024

In branch service review

5
Friendly and knowledgeable staff - made it a pleasant experience. Reviewed on: 16th October 2024

In branch service review

5
Charley was extremely knowledgeable, friendly and helpful. Reviewed on: 16th October 2024

In branch service review

5
Quick appointments, all issues explained well - easy process. Reviewed on: 16th October 2024

In branch service review

5
Pleasant, friendly, helpful and knowledgeable. Reviewed on: 16th October 2024

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products