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Darlington Building Society: Savings reviews

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4.91
Based on 12,439 reviews, last reviewed 29th Mar 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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Latest highest rating:

5

The best on the high street Always a warm welcome in branch and helpful staff. Savings accounts have solid rates comparable to other high street banks and building societies. Gre... Read more Reviewed on: 29th March 2026
FrugalFinance 's avatar
FrugalFinance

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12439)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Very easy at the moment to access. Lovely staff. Reviewed on: 23rd September 2024
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Verified Member

In branch service review

5
Happy with service given. Quick and efficient service. Reviewed on: 23rd September 2024
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Verified Member

In branch service review

5
I found staff courteous and professional and like the fact that I can speak face-to-face to staff at a branch. Reviewed on: 23rd September 2024
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Verified Member

In branch service review

5
Extremely friendly and helpful - no improvements needed. The return to face-to-face conversation is much appreciated as I have no internet access. Reviewed on: 23rd September 2024
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Verified Member

In branch service review

5
Very helpful and professional service. Reviewed on: 21st September 2024
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Verified Member

In branch service review

4
Not given complete and correct information prior to appointment on telephone when enquiring about a maturing bond - appointment to open ISA was advised and made for me - beforehand had matured so having visited branch had to reappoint for later date. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Fantastic help and customer service. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Tom was most helpful to me and he was very caring. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Friendly and knowledgeable staff member, and nice to have on the high street. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Very friendly, informative and completed all issues that needed to be solved. Reviewed on: 21st September 2024
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Verified Member

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