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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,441 reviews, last reviewed 29th Mar 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good rate. Good rate. Opened account quickly Reviewed on: 29th March 2026
Julie ward's avatar
Julie ward

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12441)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Kind, friendly service on the high street. Reviewed on: 21st September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Local branch, professional service, contributors to local groups. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Savings planning sorted - next appointment arrange and everything fully explained. Reviewed on: 21st September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Quick, professional, informative, friendly. Reviewed on: 21st September 2024
Verified Member's avatar
Verified Member

In branch service review

5
I hear you are closing on Saturday mornings - it is very disappointing. We will transfer to the Newcastle. We are long established customer of yours - sorely disappointed. Reviewed on: 21st September 2024
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Verified Member

Problem Solved

5
I sent an email to customer support when I was locked out of my account. Simon McCabe called me back. Simon talked me through the process of getting back into my account. He was patient, friendly and professional. Reviewed on: 20th September 2024
Michelle K's avatar
Michelle K

Very helpful and efficient and led me through the se...

5
Very helpful and efficient and led me through the setting and registering for Darlington online. Reviewed on: 20th September 2024
Richard J's avatar
Richard J

In branch service review

4
I am worried about being able to get my benefit money when you are closed on Wednesday and Saturday. Reviewed on: 20th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Good, efficient, and clear information. Reviewed on: 20th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Knowledgeable and professional service. Reviewed on: 20th September 2024
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Verified Member

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